WASHINGTON (AFNS) -- A brand new version of the Virtual Enterprise Service Desk (version 2.0) is now available on unclassified computer desktops on the Air Force network. DEPUTY DIVISION CHIEF Air Force Chief of Staff Gen. Mark Welsh has challenged every Airman to constantly look for smarter ways to do business. Client Computing Solutions (CCS-2); Cellular Services Tel: 011 - 23019745 011 - 23010231 Ext. Dennis Kelly. Another 60% are planning to adopt an enterprise service desk model in the future but have yet to begin the transition. Net-Centric Solutions Worldwide, SMALL BUSINESS ENTERPRISE APPLICATION SOLUTIONS (SBEAS), SBEAS is an upcoming Small Business ID/IQ which will act as the replacement for the current NETCENTS 2 Application Services Small Business vehicle, HIC Division - Enterprise Service Division. Mr. Kevin Hamilton purchasing system for the Air Force. Provides analysis and recommendations to USAF Be sure to contact your local Defense Travel Administrator (DTA) prior to calling your Service or Agency office. 71 votes, 28 comments. Telephone and email contact information. Army Acquisition, Logistics and Technology Date: 17 – 19 Nov 2015. Industry Partners; For more information about working with … Business Analytics Office Information Technology Commodity Council America’s Force of Decisive Action Department of Defense Enterprise Email (DEE) Customer Outreach Program LTC Toy Frasier Project Officer Enterprise Email. AVIANO AIR BASE, Italy -- The Air Force's Enterprise Service Desk has developed some new self-help tools that are now available to help answer and resolve basic network issues and questions. Strategic IT Procurement and web-based This page contains contact information for the DoD PKE team as well as other DoD-wide PKI support organizations, ECA PKI support organizations, and individual CC/S/A PKI help desks and RA offices from which DoD users may seek technical support and certificate issuance assistance. To purchase devices through the ITCC programs, Download Image: Full Size (0.01 MB) Spouse Education and Career Opportunities. Since its inception in 2003, the IT Commodity Council has AESD. Mission Air Force fi nancial managers and tenant organizations use DEAMS Increment 1 to do the following across the Air Force, U.S. Transportation Command, and other U.S. component commands: • Compile and share accurate, up-to-the-minute fi nancial management data and information  VISION, Rapidly exploits technology, adopts innovation, fosters an agile workforce, and balances affordability with sufficient capacity and capability...enabling every Airman, every day, to fly, fight, and win in air, space, and cyberspace! 10 Feb 2015 vESD 2.0 rolls out Air Force wide A brand new version of the Virtual Enterprise Service Desk (version 2.0) is now available on unclassified computer desktops on the Air Force network. The Air Force plans to “transition to an Enterprise Service Desk and End User Device as-a-Service delivery model,” according to a recent request for […] Travel Programs > Defense Travel System > DTS Service/Agency Offices DTS Service/Agency Offices. Now, the Air Force is starting to see the fruits of its efforts. leadership on IT spend and IT Asset Management. The appearance of external links on this site does not constitute official endorsement on behalf of the U.S. Air Force or Department of Defense. Contact information: ADLS Help Desk via email at [email protected] or by phone at DSN 487-3274 or commercial 210-652-3274.   Another 25% of the G2000 have made a full commitment to the enterprise service desk and are in transition. 139k members in the AirForce community. Overseas callers: dial a toll-free AT&T direct access number from the country you are in, then 1-800-525-0102. The Public Affairs office does not have access to personnel records; please contact the TFSC to address personnel issues. JOINT BASE SAN ANTONIO - LACKLAND, Texas -- The Air Force Enterprise Service Desk is going virtual, and Joint Base San Antonio - Lackland will be the first to see it as it rolls out across the Air Force, starting the end of August. Submit online request (1-3 Business Day Processing Time) - This link is for CAC Users Only For 24/7 support with a live agent, please contact the Field Assistance Service: DSN 596-5771 opt 7 (Country Code 312) Commercial (334) 416-5771 opt 7 The site is accessible through the AF portal with the use of a members' common access card by searching "ESD portal." Mance Clark tests the new Virtual Enterprise Service Desk application for the first time May 15, 2014, at Joint Base San Antonio-Randolph, Texas. The Procurement Integrated Enterprise Environment (PIEE) is the primary enterprise procure-to-pay (P2P) application for the Department of Defense and its supporting agencies and is trusted by companies reporting over $7.1 billion in spending. Today, TSgt Cody Smith was the 49th Special Tactics Airman to receive this medal since Sept. 11th, 2001. News Media Inquiries (703) 695-0640; Air Force Total Force Service Center (Employment verification) 1-800-525-0102; Air Force Aerial Events (flyovers, demonstration teams) You may contact the AF Portal help desk at DSN 596-5771, opt 7, or 1-877-596-5771, opt 7, for further assistance. Provides cradle-to-grave life-cycle support for Microsoft Software Products and manages integration and application of Microsoft Services across the Air Force Air Force Press Desk. Provides quality 24/7/365 sysem support For trouble accessing the Air Force Portal, contact the AF Portal Help Desk 877-596-5771, option 7 For Public Affairs support, such as media queries or community engagement, contact the … Provides acquisition and license management of the Air Force Oracle & Gartner Enterprise License Agreements (ELAs); Adobe, Cisco, and Microsoft Joint Enterprise Level Agreement (JELAs); and the DoD Enterprise Software Initiative (ESI) Telos Blanket Purchase Agreement. : 7915 (AFNET) E-Mail : proiaf[dot]dprmod[at]nic[dot]in Information Technology for Electronic Distribution of Software The vESD is an application on the desktop that empowers computer users to resolve minor information technology issues on their own, no longer requiring users to call the Enterprise Service Desk. Donald Greenlee. Wing Commander Ashish Moghe PRO (Indian Air Force) Directorate of Public Relations Ministry of Defence Room No - 91, South Block New Delhi - 110011. Air Force Enterprise Configuration Management Office. The USG routinely intercepts and monitors communications on this IS for purposes including, but not limited to, penetration testing, COMSEC monitoring, network operations and defense, personnel misconduct (PM), law enforcement (LE), and counterintelligence (CI) investigations. MISSION Community for current, future, and past members of the US Air Force. For any other matters regarding the content of this website, or not addressed by the numbers above, please send us an email by clicking the "Contact Us" button below. Submit online request (1-3 Business Day Processing Time) - This link is for CAC Users Only For 24/7 support with a live agent, please contact the Field Assistance Service: DSN 596-5771 opt 7 (Country Code 312) Commercial (334) 416-5771 opt 7 Email: [email protected] Phone: 405-739-5600 Phone: 800-490-1643 DSN: 312-339-5600: DoD PKE Help Desk: DISA: Email: [email protected]: Air Force Enterprise Service Desk: Air Force: Phone: 210-925-2900 DSN: 510-435-7337 (510-HELPDESK) Air Force PKI Help Desk: Air Force NETCENTS enables Air Force, DoD and other Federal Mr. F. R Schnell, Product Distribution & Air Force Center Please include the below reference ID if you contact the help desk to open a trouble ticket; this will assist with troubleshooting: For more information regarding the MESD, you can contact the MESD directly for service dial the world-wide DSN at 510-435-7337 and select Option 4. the DOD Business Enterprise Architecture. As the Air Force Enterprise Service Desk (ESD) goes virtual, Air Force members will see a new application on their computer that allows them to immediately tackle and fix their minor IT issues. Air University Education Support Services: 1-800-262-9140. DIVISION CHIEF Please Note: If you call 911 from a cell phone on base, inform the operator you are on Tinker AFB to be connected with Tinker 911. ... Army: Navy: Air Force: Marine Corps: Joint Command: Agency: Air Force Local Help Desk Contact List. Air Force Way software, COTS & GOTS throughout the DoD, Air Force Enterprise Configuration Management Office, Provides cradle-to-grave life-cycle support for Microsoft Software Products and manages integration and application of Microsoft Services across the Air Force. and Devices (CSD); and Digital Printing and Imaging (DPI). Provides enterprise-wide distribution of AFLCMC developed the entire range of communication, networking and The product, also known as vESD, is a client-based application that serves as a communication platform between the Enterprise Service Desk and all 850 thousand plus users in the Air Force network. As the Air Force Enterprise Service Desk goes virtual, Airmen will see a new application on their computers that allows them to immediately tackle and fix their minor information technology issues. The official website of Tinker Air Force Base. Project Officer. Please note, our Help Desk cannot take any action on your WAWF documents. flexible contract vehicles delivering capabilities across Pursuant to the Privacy Act of 1974, Title 5, USC Section 552A, please do NOT send any personally identifiable information, such as social security numbers, dates of birth nor addresses, through this public contact system. If you have a question about your personal situation or need assistance from the Total Force Service Center, you can send also an email via myPers. Help Desk. The Air Force has been a pioneer in outsourcing the management of basic IT capabilities to commercial providers via its Enterprise IT as a Service (EITaaS) program, which began trials in the fall of 2018.Other agencies and service branches, especially in the Defense Department, have followed in the Air Force’s footsteps. Agencies to effectively and efficiently implement for Airmen & other DoD users Worldwide. Empirical data shows that approximately 5% of the Global 2000 already have mature enterprise service desks. The official website for Joint Base Andrews. login to AFWay at  https://www.afway.af.mil/, The NETCENTS family of contracts provides highly However, if the portal is unavailable for all users, then it will be difficult to reach the help desk. Air University Library: (334) 953-2888 Community College of the Air Force: (334) 649-5000 School of Advanced Air and Space Studies: (334) 953-5155 Air War College: Visit our myPers support page for information on how to create a myPers account. To overcome these challenges, we must think outside of the box, harness technology to the fullest, and embrace innovation. The Air Force Enterprise Service Desk is, Although the Silver Star is the third-highest military medal, it's not given often. To contact the DISA service desk, call 1-844-DISA-HLP. Field Assistance Service About PIEE.. Specific contact information, including field offices, program offices, and service desk automated menu sequences can be found in the DISA Help Guide. Enable War Winning Decisions By Simplifying the Acquisition of Supplies and Services, Developing Enterprise-Wide Strategic Sourcing Strategies, Leveraging Purchasing Volume, Driving Commonalities and Standardization, And Accelerating Delivery of Enterprise Warfighting IT Capabilities Contact our Help Desk for issues not listed above. Send a Secure Message. The ITCC is comprised of three Business Areas, namely, Child Development Center One: 301-981-3035; Child Development Center Two: 301-981-3323/3324 TOLL FREE CONUS: 1-800-600-9332 The new DHA Global Service Center is designed to expedite resolution of trouble tickets within 1 and 8 hours of the time of notification. LTC Toy Frasier. achieved over $520M in cost avoidance for the Air Force. telephony product and service domains. Enterprise Email. Later this year, the Air Force will hold experiments consolidating its enterprise service desk and end-user device programs at a small number of its installations around the globe, according to procurement documents.

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